Paragould Emergency Services 911 has implemented a new training program in preparation of opening the new 911 Center. Paragould 911 has always participated in the ALETA (Arkansas Law Enforcement Training Academy) training program for 911 operators which offers basic call taking and communication skills. We want to add to that training and provide a higher level of service to the citizens of Paragould and Greene Co. 

The first step in implementing this program was to establish a training platform and organization to provide the training. Paragould 911 chose to go with APCO (Association of Public - Safety Communications Officials) which is the leading provider of 911 Communication training in the Nation. Our second step was to appoint a CTO (certified training officer), this person will oversee training standards for the department. After a 6 week training course and extensive work Tim Erickson successfully completed APCO CTO training program.

We will keep everyone updated as we move forward with our new training program and progress on the new 911 Center. 

Thanks

Michael McCammon

911 Director