9-1-1 is only to be used in emergencies. An emergency is any situation that requires immediate assistance from the police, fire, or rescue. 9-1-1 is for emergencies, potential emergencies, or when an emergency is imminent.
- Is there a danger to life or property?
- Is there a serious medical emergency (chest pains, seizures, bleeding, etc?)
- Is there any type of fire (building, vehicle, brush, etc?)
- Is there any crime in-progress (robbery, burglary, prowler, fights, etc?)
- Are there any other life threatening situations (traffic accident with injuries, stuck in high water, etc?)
- Is the caller or someone else the victim of a crime?
- If you are ever in doubt of whether a situation is an emergency, you should call 9-1-1. It is better to be safe and let the 9-1-1 call taker determine if you need emergency assistance.
Please, do not call 9-1-1 to report that electricity or other utilities are off; to notify authorities of traffic jams; to inquire about government services; or to learn general information.